Managed Service Plans
A dedicated IT team for ongoing user support, maintenance and planning, with an agreed service scope and monthly rate.
Explore Managed Service PlansOur services
Managed IT services
for your business.
Netsmart provides managed IT services for Canadian businesses that need day-to-day support and a clear plan for their technology. We look after staff computers, Microsoft 365, business applications, networks and servers, and coordinate cybersecurity, backups and projects through an agreed service plan. Use us as your IT department or bring us alongside your internal team. Our services also include practical AI implementation and Virtual CIO guidance for technology priorities, budgets and business growth. We serve small and medium businesses and professional practices in Edmonton, Calgary, Vancouver and Red Deer.
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Managed IT Services & Help Desk
Day-to-day help desk support, proactive maintenance and practical IT planning for your people and systems. Use Netsmart as your IT department or add expertise alongside your internal team.
Explore Managed IT Services & Help Desk02Cybersecurity & IT Compliance
Security assessments, firewalls, endpoint protection, access controls, and compliance support.
Explore Cybersecurity & IT Compliance03Microsoft 365 & Cloud
Microsoft 365 migrations, Azure, Intune, virtual machines, and mobile device management.
Explore Microsoft 365 & Cloud04Networks & Infrastructure
Networks, Wi-Fi, servers, virtualisation, firewalls, VoIP, and connected office systems.
Explore Networks & Infrastructure05Backup & Disaster Recovery
Business backups, recovery planning, restoration testing, and disaster recovery services.
Explore Backup & Disaster Recovery06IT Projects & Office Moves
Office moves, new locations, upgrades, migrations, procurement, and vendor coordination.
Explore IT Projects & Office Moves07AI Services
Practical AI services for Canadian businesses and professional practices, covering approved tools, staff training, local model pilots, dashboards, workflow automation and voice AI, with testing, human review and documented support.
Explore AI Services08Virtual CIO (vCIO)
Practical technology advice for Canadian business leaders, bringing IT roadmaps, budgets, vendors, cybersecurity, continuity and growth projects into a clear plan while leadership retains spending and major decision approvals.
Explore Virtual CIO (vCIO)A practical service plan
Built around your needs.
Ongoing support, occasional assistance, or an agreed project. We review your requirements before preparing a proposal.
Co-Managed IT
Additional IT expertise and capacity alongside your internal staff, with clear ownership and escalation responsibilities.
Explore Co-Managed ITHourly Service and Time Blocks
IT assistance for specific issues or agreed work, without assuming an ongoing managed-service arrangement.
Explore Hourly Service and Time BlocksFixed-Rate IT Projects
A defined IT project with agreed deliverables, responsibilities and pricing after requirements have been reviewed.
Explore Fixed-Rate IT ProjectsLet’s talk
What technology
support do you need?
Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.
Discuss your IT needs
Prefer to call? 1-877-452-5811