Managed Service Plans
A dedicated IT team for ongoing user support, maintenance and planning, with an agreed service scope and monthly rate.
Explore Managed Service PlansOur services
Netsmart provides managed IT services for Canadian businesses that need day-to-day support and a clear plan for their technology. We look after staff computers, Microsoft 365, business applications, networks and servers, and coordinate cybersecurity, backups and projects through an agreed service plan. Use us as your IT department or bring us alongside your internal team. Our services also include practical AI implementation and Virtual CIO guidance for technology priorities, budgets and business growth. We serve small and medium businesses and professional practices in Edmonton, Calgary, Vancouver and Red Deer.

Day-to-day help desk support, proactive maintenance and practical IT planning for your people and systems. Use Netsmart as your IT department or add expertise alongside your internal team.
Explore Managed IT Services & Help DeskSecurity assessments, firewalls, endpoint protection, access controls, and compliance support.
Explore Cybersecurity & IT ComplianceMicrosoft 365 migrations, Azure, Intune, virtual machines, and mobile device management.
Explore Microsoft 365 & CloudNetworks, Wi-Fi, servers, virtualization, firewalls, VoIP, and connected office systems.
Explore Networks & InfrastructureBusiness backups, recovery planning, restoration testing, and disaster recovery services.
Explore Backup & Disaster RecoveryOffice moves, new locations, upgrades, migrations, procurement, and vendor coordination.
Explore IT Projects & Office MovesPractical AI services for Canadian businesses and professional practices, covering approved tools, staff training, local model pilots, dashboards, workflow automation and voice AI, with testing, human review and documented support.
Explore AI ServicesPractical technology advice for Canadian business leaders, bringing IT roadmaps, budgets, vendors, cybersecurity, continuity and growth projects into a clear plan while leadership retains spending and major decision approvals.
Explore Virtual CIO (vCIO)A practical service plan
Ongoing support, occasional assistance, or an agreed project. We review your requirements before preparing a proposal.
A dedicated IT team for ongoing user support, maintenance and planning, with an agreed service scope and monthly rate.
Explore Managed Service PlansAdditional IT expertise and capacity alongside your internal staff, with clear ownership and escalation responsibilities.
Explore Co-Managed ITIT assistance for specific issues or agreed work, without assuming an ongoing managed-service arrangement.
Explore Hourly Service and Time BlocksA defined IT project with agreed deliverables, responsibilities and pricing after requirements have been reviewed.
Explore Fixed-Rate IT ProjectsLet’s talk
Describe the systems you use and the problem or project you need help with. We’ll review your priorities, responsibilities and the next steps with you.
Prefer to call? 1-877-452-5811