Your firm’s programs
Time and billing, practice and matter management, documents, email and calendars, connected where each program supports it.
IT, Cybersecurity & AI Specialists for Canadian Businesses
Law firm IT specialists · Since 1996“We act as your dedicated IT team.”
We specialize in IT for law firms. We have completed work for over 300 law firms since 1996.
Managed IT, Microsoft 365, cybersecurity, networks and backups for your business. Choose a dedicated IT team, support alongside your staff or help with a project. Serving Edmonton, Calgary, Vancouver and Red Deer.
New: AI for law firms
Connect your supported time and billing, matter management, document and email programs to Claude or ChatGPT, set up, secured and supported by the IT company that has completed work for over 300 law firms since 1996.
Explore AI for law firms
Dedicated business IT supportYour people, systems and IT team.
Netsmart Intelligence for law firms
Secure AI for law firms,
from law firm IT specialists.
Netsmart now offers specialized artificial intelligence (AI) services, custom programming and secure AI environments, backed by our IT and cybersecurity expertise. Your lawyers and staff work in a familiar Claude or ChatGPT prompt window; a custom dashboard is optional.
Find and prepare
Find matter documents and correspondence, then prepare client meeting briefs and billing summaries with links to the source records.
Lawyers decide
AI does not invent billable time or replace a lawyer’s review. We agree who can reach each matter and test access before staff begin.
Being offered AI by another provider? AI needs access to client files, matter records and billing information. Before you give that access to any provider, talk to the IT specialists who already know law-firm systems, permissions and security.
Contact us today for your customized AI automation proposal. 1-877-452-5811
Law firm IT specialists since 1996
The IT company
for law firms.
Netsmart has completed IT work for over 300 law firms since 1996. We specialize in supporting the technology legal practices rely on, from client documents and legal applications to secure access, communication and recovery.
Legal applications and document management
We work with your software vendors on document management, legal accounting and the applications your lawyers and staff use every day.
Cybersecurity and client information
We help manage staff access, multi-factor authentication, endpoint security and backup planning for your firm’s systems and client documents.
Support for your legal team
Get help with Microsoft 365, networks, printing, communications and IT projects, whether we act as your dedicated IT team or work alongside your existing staff.
Casinos & hotels
IT support for
casinos and hotels.
Netsmart supports hotels and casinos in Canada. We help your staff and internal IT team with business applications, guest Wi-Fi, operational networks, cybersecurity, backups and technology projects, working with your property’s software and equipment providers.
Explore hotel and casino IT supportOur services
IT support for today.
Expertise for what’s next.
We look after day-to-day IT and help plan the changes ahead. Choose a managed service, support for your existing team or help with a defined project.
Managed IT Services & Help Desk
Help desk support, proactive maintenance and IT planning, as your IT department or expertise alongside your internal team.
Explore Managed IT Services & Help DeskCybersecurity & IT Compliance
Security assessments, firewalls, endpoint protection, access controls, monitoring and compliance support.
Explore Cybersecurity & IT ComplianceMicrosoft 365 & Cloud
Microsoft 365 migrations, Azure, Intune, virtual machines, mobile device management and cloud security.
Explore Microsoft 365 & CloudNetworks & Infrastructure
Networks, Wi-Fi, servers, virtualization, firewalls, VoIP phones, cameras, meeting rooms and connected office systems.
Explore Networks & InfrastructureBackup & Disaster Recovery
Business backups, recovery planning and procedures, restoration testing, failover and disaster recovery services.
Explore Backup & Disaster RecoveryIT Projects & Office Moves
Office moves, new locations, upgrades, migrations, procurement, vendor coordination and handover.
Explore IT Projects & Office MovesAI Services
Claude or ChatGPT connections, custom programming, security, staff training, local model pilots, automation and voice AI.
Explore AI ServicesVirtual CIO (vCIO)
Practical advice for business leaders on IT roadmaps, budgets, vendors, cybersecurity, continuity and growth projects.
Explore Virtual CIO (vCIO)The way we work
We get to know
your business.
Your people, applications and priorities shape the service. We work with your staff and software vendors to keep responsibilities clear and make technical issues easier to resolve.
Meet your IT partnerUnderstand your environment
Review your systems, users, vendors and the issues or changes you need help with.
Agree the right support
Define coverage, responsibilities, priorities and a service arrangement that fits your business.
Support and improve
Help your staff, maintain your systems and work through improvements and projects together.
Who we support
IT for the way
your workplace works.
Law Firms
Keep your legal applications, client documents and daily communications connected. Netsmart supports the computers, accounts, printing, scanning and recovery arrangements behind your firm’s work, coordinating application-specific changes with your software vendors.
Explore Law FirmsSmall & Medium Businesses
IT support for staff computers, email, business applications, networks and backups as your company grows. Based in Edmonton, Netsmart handles agreed day-to-day support and maintenance, or adds technical expertise to your existing IT staff.
Explore Small & Medium BusinessesDental Practices
Dental practice IT support for front-desk systems, imaging workstations, networks and connected equipment. Based in Edmonton, Netsmart coordinates IT requirements with your dental software and equipment providers so infrastructure and application responsibilities stay clear.
Explore Dental PracticesOral Surgery Practices
Support the IT behind scheduling, practice software, imaging connections and staff workstations. Based in Edmonton, Netsmart coordinates network, device and access requirements with your oral surgery practice’s application and equipment providers.
Explore Oral Surgery PracticesProfessional Offices
IT support for the documents, business applications and communications your professional office relies on. Based in Edmonton, Netsmart manages agreed user support, Microsoft 365, network maintenance and recovery planning, with co-managed support available for your existing IT staff.
Explore Professional OfficesCasinos & Hotels
Based in Edmonton, Netsmart supports hotels and casinos in Canada. We work with your staff, internal IT team and application providers on the technology behind guest services and daily operations, including networks, workstations, business applications, cybersecurity and recovery planning.
Explore Casinos & HotelsFlexible ways to work together
The support you need.
Managed Service Plans
A dedicated IT team for ongoing user support, maintenance and planning, with an agreed service scope and monthly rate.
Explore Managed Service PlansCo-Managed IT
Additional IT expertise and capacity alongside your internal staff, with clear ownership and escalation responsibilities.
Explore Co-Managed ITHourly Service and Time Blocks
IT assistance for specific issues or agreed work, without assuming an ongoing managed-service arrangement.
Explore Hourly Service and Time BlocksFixed-Rate IT Projects
A defined IT project with agreed deliverables, responsibilities and pricing after requirements have been reviewed.
Explore Fixed-Rate IT ProjectsLet’s talk
What technology
support do you need?
Describe the systems you use and the problem or project you need help with. We’ll review your priorities, responsibilities and the next steps with you.
Discuss your IT needs
Prefer to call? 1-877-452-5811