Managed IT for Canadian businesses
1-877-452-5811Client support

Our services

Backup & Disaster Recovery

A plan for getting back to work.

We help your business plan for an outage, equipment failure, or security incident as part of your dedicated IT team. We help protect your data, plan system restoration, and identify the systems your business needs first.

We identify essential data, applications and infrastructure, then work with you on backup coverage and the order in which systems need to be restored. We configure supported backup arrangements, review results and investigate failures or gaps. Recovery work includes procedures, access, vendor contacts and agreed restoration tests. Where suitable, we help plan a recovery environment and failover process. Test findings feed back into the plan so your team understands dependencies and outstanding work.

AI-generated illustration of secure backup storage and business data recovery pathways

Your IT service

Build coverage around the information you need

Backup and disaster recovery planning starts with the business information and systems staff would need after an interruption. We identify shared files, application databases, cloud data and relevant configuration records, then review supported backup methods with the people who maintain those systems. Your business’s priorities inform coverage, frequency, retention and the order of restoration. Netsmart configures the agreed arrangements, reviews available results and investigates failures or omissions. A documented coverage record makes it easier to recognise when a new application, repository or equipment change needs a corresponding update to the backup plan.

Working with Netsmart

Turn recovery plans into checked procedures

Restoration needs working access, technical instructions and coordination between the business, IT team and application providers. We map those dependencies into recovery procedures and help plan an alternate environment where suitable for the selected workloads. Agreed exercises check recovered information and representative staff tasks, with results used to identify missing steps or access. Planning also addresses how users move to recovery systems and how information returns to the primary environment afterwards. Clear responsibilities, test records and corrective actions help your business maintain a usable recovery process as its systems and suppliers change.

What we do

How we can help.

Common questions

How we can help.

Is having a backup enough?

Backups are part of a recovery plan. Your business also needs to know how systems will be restored, who is responsible, and whether the process has been tested.

Can you review our existing backup setup?

Yes. We can review coverage, configuration, retention, and recovery procedures and help address gaps.

Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

Prefer to call? 1-877-452-5811