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Backup & Disaster Recovery

Backup Planning for Canadian Businesses

Identify essential business data and systems, then agree backup coverage, retention and recovery priorities.

Your workplace

Why this matters.

Important information can be spread across an office server, cloud services, staff workstations and specialist application repositories. Documents, accounting databases and practice imaging may require different methods to create usable recovery copies. Your team may also need account details, configuration records and application-provider assistance before restored information can support normal work again.

Backup planning starts with those recovery needs and makes the intended coverage visible. Netsmart helps your business identify data locations, select supported arrangements and agree retention and restoration priorities. This connects technical choices to the work your team needs to resume, making it easier to compare options, recognise gaps and update the plan when a new application or storage location is introduced.

The IT work

What Netsmart can help with.

  1. Inventory important information

    We identify the documents, application databases, cloud information and configuration records your business needs, noting where each is held and who owns it. Staff and application providers help explain how the information is used and which supported backup methods apply. We also map dependencies such as account access, servers and storage needed to restore a representative workflow. The inventory records systems already covered, uncertain arrangements and missing information so the proposed backup plan begins with a clear picture of what your business expects to recover.

  2. Agree backup coverage

    We review available backup products and methods against the identified systems, coordinating application-specific requirements with the responsible vendors. Your business’s retention needs, data growth and working hours inform backup frequency, storage choices and operating arrangements. Administrative access and the protection of recovery copies are considered alongside how restores will be performed. We document the selected coverage, settings, responsibilities and exceptions, giving your business a practical basis for approving the arrangement and checking whether new data locations or applications need to be added later.

  3. Set recovery priorities

    We discuss which business activities need to return first after an interruption and which systems those activities depend on. The conversation includes acceptable interruption and data loss, with the selected products and vendor-supported recovery methods informing what can be planned and tested. We turn these decisions into an ordered list of systems, data and access requirements, coordinating application-provider involvement where necessary. Handover records the priorities, recovery assumptions and unresolved gaps so backup configuration and later restoration exercises can be assessed against the business’s actual working needs.

Backup planning separates the information the business needs from assumptions about where it is protected. We identify application databases, shared documents, cloud data and configuration records, then check available backup methods with relevant vendors. Decisions cover frequency, retention, storage location and who can manage or restore copies. Recovery priorities link those choices to the business workflows that matter first, with omissions and unresolved dependencies recorded before a solution is selected.

A practical example

How this works in practice.

For example, a business stores documents in the cloud but keeps its accounting database on an office server. We would identify supported backup arrangements for both, compare retention needs and record which accounts and systems are required for restoration.

Checks and handover

What the work can include.

  • Data-location and backup coverage map
  • Frequency, retention and access decisions
  • Recovery priorities and identified gaps

Planning the work

What we’ll confirm before work starts.

Coverage and recovery objectives are agreed for the selected products and environment. Synchronisation and retention features should not automatically be treated as a complete backup solution.

Talk with our IT team

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Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

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