Managed IT for Canadian businesses
1-877-452-5811Client support

Our services

Virtual CIO (vCIO)

Connect technology priorities, budgets and business plans with practical IT advice.

Netsmart’s Virtual CIO (vCIO) services help business owners and leadership teams connect technology decisions with everyday operations and longer-term plans. We review priorities, systems, risks and upcoming changes, then develop a practical roadmap for budgets, vendors, cybersecurity, continuity and growth. Regular reviews give leadership a clearer view of progress and trade-offs. You retain approval of spending and major decisions; our role is to provide advice, coordinate agreed work and document the plan.

AI-generated illustration of a technology roadmap and executive planning dashboard

Your IT service

Technology advice connected to your business

Our Virtual CIO work gives owners and managers a structured way to discuss technology priorities, investment and operational requirements. We review your environment, business goals, suppliers and upcoming changes, then organise recommendations into a practical roadmap. Work can include replacement planning, renewals, software reviews, cybersecurity priorities, recovery readiness and preparation for growth or AI projects. The advice is connected to the systems your staff use and the decisions leadership needs to make, with options explained in terms of cost, dependencies, effort and business effect.

Working with Netsmart

A plan that stays useful as things change

We agree a review schedule and a reporting format that help leadership follow progress, identify outstanding decisions and understand what is coming next. Roadmaps and budget estimates are updated as projects finish, supplier information becomes clearer or business requirements change. Netsmart can coordinate agreed work with your internal IT staff and providers while keeping ownership and escalation routes visible. Your leadership team retains spending and major decision authority; we provide recommendations, document approved actions and help the people involved follow through on the plan.

What we do

How we can help.

Common questions

How we can help.

Can a vCIO work with our existing IT team?

Yes. The planning and advisory work can complement your internal IT team or other agreed support arrangements. We confirm responsibilities, decision owners and coordination with technical staff before the engagement starts.

Who approves budgets and major technology decisions?

Your business leadership retains those approvals. Netsmart provides recommendations, explains options and trade-offs, and coordinates approved work. The review cadence, reporting and responsibility for each decision are agreed with you.

Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

Prefer to call? 1-877-452-5811