Managed IT for Canadian businesses
1-877-452-5811Client support

Our services

Networks & Infrastructure

Reliable connections across your workplace.

As your dedicated IT team, we set up and support the networks, servers, workstations, and connected systems your business uses. We work with your staff and vendors to configure the environment properly and resolve technical problems.

We review how your locations, staff and business applications connect, then plan the network and equipment around those requirements. Work may include wired connections, Wi-Fi coverage, switches, firewalls, servers, storage and virtualisation, along with phones and meeting-room technology. We investigate connectivity problems, coordinate with carriers and specialist vendors, and test the agreed setup. Configuration records and support contacts help your team maintain the environment and manage future changes.

AI-generated illustration of server racks and connected network switches

Your IT service

Plan the connections behind your workplace

A business network links staff computers with applications, servers, phones, printers and specialist equipment. We map those connections and review the requirements of each office or work area, including wired access, Wi-Fi coverage, internet services and network separation. Netsmart coordinates application and equipment providers where supported configurations are needed, then organises the agreed infrastructure changes. Representative checks cover real tasks such as opening a database, scanning a document or joining a call. Network diagrams, equipment details and supplier contacts help the support team understand the environment and plan its next change.

Working with Netsmart

Support equipment throughout its working life

Infrastructure support connects routine troubleshooting with maintenance, replacement and recovery planning. We review server workloads, virtual-machine dependencies and workstation requirements, then coordinate changes around the applications and connected devices staff use. Firewall rules, remote access, phone routing and meeting-room setup are recorded with their purpose and owner so future support can follow clear information. After approved work, we test affected workflows with staff and relevant vendors. Handover includes configuration changes, operating guidance and outstanding items, helping your business maintain the installed systems and assess upgrades as capacity, locations or working arrangements change.

What we do

How we can help.

Common questions

How we can help.

Can you work with our application vendors?

Yes. We coordinate infrastructure and connectivity requirements with the providers of your business software and connected equipment.

Can you troubleshoot an existing network?

Yes. We can review connectivity, Wi-Fi, firewalls, servers, and device configuration, then help resolve the issues we identify.

Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

Prefer to call? 1-877-452-5811