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Networks & Infrastructure

Networks and Wi-Fi for Canadian Businesses

Plan, configure and troubleshoot wired networks and wireless coverage for your office and connected locations.

Your workplace

Why this matters.

Your office network connects much more than staff laptops. Phones, printers, servers, meeting rooms and specialist equipment can depend on different connection types and settings. A weak connection in one area may affect video calls, while an application provider may require a wired link for another device. Building layout, internet service and the equipment already installed all influence the result.

A business network review helps separate coverage problems from equipment faults and application dependencies. Netsmart looks at how people and devices actually connect, then plans supported changes and checks them where work takes place. Clear network records and appropriate separation of staff, guest and connected-device access make troubleshooting and future office changes easier to coordinate with suppliers.

The IT work

What Netsmart can help with.

  1. Review connections

    We identify network switches, wireless access points, internet services and the computers, phones and connected equipment using them. Staff help show where connections fail or slow down, while application and equipment providers confirm any wired or wireless requirements. We review the building layout, available cabling information and connections between offices, coordinating missing details with the relevant suppliers. The resulting network picture identifies affected locations, device dependencies and likely constraints so proposed changes address the way your business actually uses its connections.

  2. Configure and troubleshoot

    We investigate the relevant switch ports, addressing, wireless settings and internet connections, comparing behaviour at affected desks or rooms. Where useful, we compare wired and wireless access to distinguish coverage issues from an application or equipment problem. Agreed changes can include supported switch configuration, wireless placement or settings and corrections to device connectivity. We coordinate carrier or vendor checks when the fault crosses their systems, then repeat a representative task such as a call, print job or application connection to assess the result.

  3. Separate and document access

    We configure the approved separation between staff, guest and connected-device networks, checking which systems need to communicate and which access should remain restricted. Application and equipment providers help confirm required connections before rules or network assignments are changed. We test representative devices in each group and record the network layout, equipment settings and supplier contacts. Handover gives the support team a usable connection map and access record, making it easier to troubleshoot issues, add equipment and plan changes when the office grows or moves.

Network work starts with how devices connect and where users experience problems. We inspect the relevant switch ports, wireless settings, addressing and internet dependencies, and compare performance at affected locations. Coverage problems may call for placement changes, while application faults can require a wired connection or supplier investigation. Network diagrams and configuration records identify staff, guest and specialist-device connections so future troubleshooting does not depend on someone remembering the original installation.

A practical example

How this works in practice.

For example, video calls work near reception but drop in a rear meeting room. We would compare wired and wireless behaviour, inspect coverage and connection settings, and test the agreed correction in the room during a representative call.

Checks and handover

What the work can include.

  • Connection and coverage findings
  • Documented network layout and separation
  • Connectivity checks at agreed locations

Planning the work

What we’ll confirm before work starts.

Application and equipment providers confirm their connectivity requirements. Cabling, carrier availability and building layout affect the work and are coordinated with the appropriate suppliers.

Talk with our IT team

Connected services

Related IT services.

Explore Networks & Infrastructure

Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

Prefer to call? 1-877-452-5811