Service Options
Managed Service Plans for Canadian Businesses
A dedicated IT team for ongoing user support, maintenance and planning, with an agreed service scope and monthly rate.
Your workplace
Why this matters.
A managed service plan defines how your business gets IT help and which ongoing tasks Netsmart looks after. It can bring user support, system maintenance and technical planning into one agreed working arrangement.
The IT work
What Netsmart can help with.
- Review your environment
Identify users, devices, applications and the support responsibilities already held by suppliers.
- Agree the coverage
Document covered systems, request channels, maintenance work and escalation arrangements.
- Review priorities
Plan improvements and distinguish ongoing support from projects requiring a separate proposal.
Planning the work
What we’ll confirm before work starts.
Pricing and coverage follow the agreed proposal. The service plan sets the actual commitments rather than assuming every system, project or response arrangement is included.
Talk with our IT teamConnected services
Related IT services.
Managed IT Services & Help Desk
Day-to-day help desk support, proactive maintenance and practical IT planning for your people and systems. Use Netsmart as your IT department or add expertise alongside your internal team.
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Security assessments, firewalls, endpoint protection, access controls, and compliance support.
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Let’s talk
What technology
support do you need?
Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.
Prefer to call? 1-877-452-5811