Managed IT for Canadian businesses
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Law Firms

Law Firm Backup and Continuity

Maintain the IT environment and plan recovery for client documents, legal application data and the systems your staff need first.

Your workplace

Why this matters.

Restoring files may not restore a working legal application. Recovery needs to consider databases, document repositories, identity, infrastructure and the software provider’s supported restoration process.

The IT work

What Netsmart can help with.

  1. Map important information

    Identify matter files, document repositories, accounting data and the systems that depend on them.

  2. Agree recovery arrangements

    Review backup coverage, access protection, vendor contacts and the order of restoration.

  3. Test representative workflows

    Check agreed data recovery and staff access with the firm and relevant application providers.

A practical example

How this works in practice.

If a server becomes unavailable, recovering a folder of matter documents may leave the document index, accounting database or user sign-in unavailable. Plan the order in which those dependencies return, who can authorise a restore and how a representative user will confirm that the legal workflow works. Use agreed test data and access controls during recovery checks.

Checks and handover

What the work can include.

  • A list of important documents, application databases and system dependencies.
  • Recovery priorities and objectives approved by your firm.
  • Vendor contacts, access requirements and an agreed restoration sequence.
  • A record of the restoration scenarios checked and actions still required.

Planning the work

What we’ll confirm before work starts.

The firm sets recovery priorities and approves testing. Retention and information-handling requirements are confirmed with the business rather than assumed from a standard backup setup.

Talk with our IT team

Connected services

Related IT services.

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Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

Prefer to call? 1-877-452-5811