Managed IT for Canadian businesses
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Law Firms

Documents and Communications for Law Firms

Support document access, Microsoft 365, scanning, printing and business communications around the way your firm works.

Your workplace

Why this matters.

Client documents need to be accessible to the right staff without unnecessary sharing. Email, document systems and scanning workflows should be considered together, including work away from the office.

The IT work

What Netsmart can help with.

  1. Review file workflows

    Identify document locations, access groups and the applications that create or use matter information.

  2. Configure collaboration

    Support agreed Microsoft 365 sharing, staff access and approved external collaboration settings.

  3. Connect office systems

    Support printers, scanners, phone and meeting-room connections with the relevant providers.

A practical example

How this works in practice.

A firm may have documents in a document management system, email attachments and scanned files on shared storage. Before changing access or moving data, map where each workflow starts and ends, who approves sharing and which vendor supports the system. Test a representative save, search, scan and approved remote-access workflow after the agreed change.

Checks and handover

What the work can include.

  • An inventory of document locations, access groups and relevant vendors.
  • A record of approved sharing and remote-access settings.
  • Agreed checks for document access, email, printing and scanning.
  • Handover notes identifying support responsibilities and remaining actions.

Planning the work

What we’ll confirm before work starts.

The firm determines its information-handling policies and client confidentiality requirements. We implement the agreed technical configuration and coordinate with its advisors and software vendors.

Talk with our IT team

Connected services

Related IT services.

Explore Law Firms

Let’s talk

What technology
support do you need?

Tell us about your business, your systems, and the work you need help with. We can act as your IT team, work alongside your existing staff, or deliver a defined project.

Discuss your IT needs

Prefer to call? 1-877-452-5811