IT Support
At Netsmart, we understand the critical role that reliable IT support plays in the smooth operation of your law firm. Our experienced team is dedicated to providing prompt and efficient support for all your IT needs. From troubleshooting technical issues to resolving software conflicts, we are here to ensure that your systems are up and running, allowing you to focus on your legal practice.
Network Design and Setup
We specialize in designing and setting up robust and secure networks tailored to the specific needs of law firms. Whether you require a wired or wireless infrastructure, our network experts will analyze your requirements and implement a solution that ensures seamless communication and data flow throughout your organization. We prioritize security measures to protect your sensitive client information and maintain compliance with industry regulations.
Hardware and Software Sales and Service
As a comprehensive IT provider, Netsmart offers a wide range of high-quality hardware and software solutions for law firms. We source and supply reliable equipment, such as servers, workstations, laptops, and peripherals, ensuring that you have the tools necessary for optimal performance. Additionally, we assist with software selection and provide installation, configuration, and ongoing support to maximize your productivity.
Document Management Software – iManage, Epona, Worldox
Efficient document management is crucial in the legal industry, and Netsmart specializes in implementing industry-leading software solutions like iManage, Epona, and Worldox. We assist with the seamless integration of these platforms into your existing workflow, enabling you to organize, search, and retrieve your documents with ease. Our team ensures that your document management system is secure, reliable, and scalable to meet your firm’s growing needs.
Legal Accounting Software – Acumin, PCLaw, ESILaw, Soluno
Managing your firm’s finances is simplified with our expertise in legal accounting software. We work with popular solutions such as Acumin, PCLaw, ESILaw, and Soluno to streamline your financial processes, including billing, trust accounting, and client management. Our knowledgeable team will guide you through the software selection process, implement the chosen solution, and provide training and ongoing support to optimize your accounting efficiency.
Voice Dictation – Dragon Naturally Speaking
Boost your firm’s productivity with voice dictation technology. Netsmart offers Dragon Naturally Speaking, a powerful speech recognition software that allows lawyers and legal professionals to dictate and transcribe documents quickly and accurately. Our team ensures seamless integration of Dragon Naturally Speaking into your workflow, enabling you to save time and increase efficiency in producing legal documents.
Disbursement Tracking – Copitrak, PaperCut Certified
Netsmart understands the importance of accurate disbursement tracking in the legal industry. With Copitrak & PaperCut Certified, two leading solutions in the field, we help you efficiently manage your disbursements, track expenses, and allocate costs to clients and matters. Our team will implement and configure Copitrak and PaperCut Certified to meet your firm’s specific requirements, ensuring reliable and precise tracking of financial transactions.
Area of Law Specific Software – Childview, Alf, Emergent, Atterra, HotDocs, GranDocs
We recognize that different areas of law have unique software requirements. Netsmart offers specialized software solutions like Childview, Alf, Emergent, Atterra, HotDocs, and GranDocs designed to cater to the specific needs of family law and legal aid practices. Our team will customize, implement, and provide training and ongoing support for these specialized tools, empowering you to efficiently manage cases and streamline your workflows.
Printer Management
Printing is an integral part of any law firm’s operations, and Netsmart offers comprehensive printer management services. From selecting the right printers and configuring them to meet your specific needs, to monitoring supplies and providing timely maintenance and support, we ensure that your printing infrastructure remains reliable and cost-effective.
Backup and Disaster Recovery
Protecting your firm’s data is paramount. Netsmart implements robust backup and disaster recovery solutions to safeguard your critical information. We employ advanced technologies and best practices to ensure regular, secure backups and rapid recovery in the event of data loss or system failure. With our comprehensive backup and disaster recovery strategies, you can have peace of mind knowing your data is safe and accessible.
Compliance – Banks, Insurance Companies, Cyber Insurance
Staying compliant with regulatory requirements is a top priority for law firms. Netsmart understands the unique compliance challenges faced by the legal industry, including those related to banks, insurance companies, and cyber insurance. Our experts work closely with you to assess your compliance needs, implement necessary controls, and develop robust policies and procedures. We help you navigate the complex landscape of regulations, ensuring your firm meets industry standards and mitigates potential risks.
Cloud Services
SharePoint, Microsoft 365, OneDrive: Harness the power of the cloud with Netsmart’s cloud services. We offer reliable and secure cloud solutions, including SharePoint, Microsoft 365, and OneDrive, tailored to the needs of law firms. Our team will assist you in migrating your data and applications to the cloud, ensuring seamless collaboration, enhanced mobility, and scalable storage. With our cloud services, you can access your files and work on your cases from anywhere, at any time, while maintaining the highest levels of security.
Microsoft Office Customization, Training
Maximize your firm’s productivity with customized Microsoft Office solutions. Netsmart offers tailored configurations and add-ins to optimize your use of Word, Excel, PowerPoint, and other Office applications. Our experts provide training sessions to ensure that your staff members are proficient in utilizing the advanced features of Microsoft Office, enabling them to work more efficiently and effectively.
VOIP Phone Systems
Efficient communication is vital for law firms, and Netsmart provides cutting-edge VOIP phone systems tailored to your needs. We design and deploy robust and scalable phone systems that offer advanced features such as call routing, voicemail transcription, and integration with your case management software. Our solutions ensure seamless communication within your firm and with clients, enhancing collaboration and improving client satisfaction.
Boardroom Design and Setup
Netsmart understands the importance of a well-designed and functional boardroom for effective meetings and presentations. We offer boardroom design and setup services, including audiovisual equipment, video conferencing systems, and interactive displays. Our experts ensure that your boardroom is equipped with state-of-the-art technology to facilitate seamless communication and collaboration during meetings, enabling you to make a lasting impression.
Security – Remote Access, MFA, Firewalls, Anti-Virus, Anti-Spam, Audits
Protecting your firm’s sensitive data is a top priority for Netsmart. We employ a multi-layered security approach, implementing remote access solutions with robust authentication mechanisms such as multi-factor authentication (MFA). We deploy firewalls, anti-virus, and anti-spam solutions to safeguard your network from external threats. Our security experts perform regular audits to identify vulnerabilities and provide recommendations to strengthen your overall security posture. With our comprehensive security measures, you can trust that your firm’s data and systems are well-protected against cyber threats.
Partner with Netsmart, your dedicated IT provider, and unlock the full potential of your law firm. Our expert team is committed to delivering reliable, efficient, and tailored IT solutions that support your legal practice and help you stay ahead in an increasingly digital world. Contact us today to discuss your specific IT requirements and let us assist you in achieving your technology goals.