IT supplementary support typically refers to additional assistance or resources that are provided to supplement existing IT support services. This can include things like extra help desk support, on-site technicians, specialized software or hardware support, and training programs for users.
The purpose of IT supplementary support is to help ensure that the IT systems within an organization are functioning optimally and that users are able to access the resources they need to do their jobs. It can be particularly helpful during times of high demand or when new technologies are being introduced.
IT supplementary support can be provided by internal IT staff or by external contractors or vendors. The specific services offered will depend on the needs of the organization and the available resources. Some organizations may choose to outsource certain IT support functions in order to reduce costs or access specialized expertise that is not available in-house.
Overall, IT supplementary support is an important aspect of maintaining a reliable and efficient IT infrastructure. By providing additional resources and expertise when needed, organizations can ensure that their IT systems are able to support their business operations effectively.
